Your best patients would leave a review — nobody ever asks them. This sends one warm check-in after every visit. If it went well, it asks. If it didn’t, it never does.
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H
Harbourstone Physio
Post-visit check-in · sent automatically
Simulation of a text-message conversation a few hours after an appointment. The clinic sends one automatic check-in asking how the patient is feeling. If the patient answers positively the assistant thanks them and asks for a Google review; if the patient answers negatively the assistant does not ask for a review at all, and instead offers a personal follow-up from the clinic.
What just happened
The review you earned, actually posted.
One check-in goes out a few hours after every appointment. Patients who had a good visit get asked — once, warmly, with the link in hand. Nobody on your team has to remember.
1
Visit finished
Check-in goes out a few hours later — automatically, to every patient.
auto
2
It reads the answer
Happy → ask for the review. Unhappy → never ask.
listens
3
Review posted
Link sent in the same thread, while the visit is still fresh.
5★
1 good visit → 1 public 5-star review.
The patients who love you are the ones least likely to think of it themselves. Asking at the right moment is the whole trick.
Simulation of xDLx Reviews on Autopilot. The system never asks a patient for a review after a bad visit — that rule is built into the assistant, not into this page.